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Account, Billing & Subscription

Account Settings

  • Why am I not receiving LottieFiles emails
  • Enable Two-Factor Authentication (2FA)
  • How do I verify my account?
  • How do I delete my account?
  • How to Earn the Lottie Pro and Lottie Expert Badge?
  • How do I change or reset my password?

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Billing & Subscription

  • Suspended Workspace
  • Where can I see my subscription and billing information?
  • How will I be billed for any new members I add to my workspace?
  • Will you provide me with an invoice?
  • What is the LottieFiles refund policy?
  • Who is responsible for account Payments?

See all 10 articles

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