Enable Two-Factor Authentication (2FA)


Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring an additional step of authentication during the login process. Our current 2FA implementation utilizes Time-based One-Time Passwords (TOTP), which are generated by authentication apps like Google Authenticator or Authy. These codes change every 30 seconds, so you’ll need to have your authenticator app handy to log in.

 

Enabling 2FA

Follow these steps to enable 2FA on your account:

  1. Go to your Account Settings and toggle the switch to turn on 2FA.Screenshot 2024-10-28 at 1.37.23 PM.png

  2. Use your authenticator app to scan the displayed QR code. If you cannot scan the code, you can manually enter the provided code.
    Screenshot 2024-10-28 at 1.38.18 PM.png

  3. Upon successful linking, you will receive a set of backup codes. Store these codes safely, as they can be used if you lose access to your authenticator app.
    Screenshot 2024-10-28 at 1.38.46 PM.png

  4. The switch should now indicate that 2FA is enabled (green). You will not be required to log in again.
    Screenshot 2024-10-28 at 1.39.30 PM.png

     

Logging In with 2FA Enabled

  1. TOTP Code Entry: If 2FA is enabled, after logging in using any existing method, you will be prompted to enter a TOTP code.

    Screenshot 2024-10-28 at 1.39.57 PM.png

    To get this code, open your authenticator app, which will generate the current code for you.

  2. Using Backup Codes: If you’ve lost access to your authenticator app, click on the "Use backup codes" link and enter one of your saved backup codes.

    • Note that each backup code can only be used once. If you run out of backup codes, you will need to generate new ones through the Account Settings screen.
  3. After entering the correct code, the login process will continue as normal.

Disabling 2FA

To disable 2FA, go to your Account Settings and toggle the switch to turn off 2FA. You will receive a confirmation prompt before the change is finalized.

 

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