How do I verify my account?

Upon signing up, you will receive an email to verify your account. Please go to your email inbox and click on the link provided to verify your account.

If you need to resend the verification email, follow these steps:

1. Go to your Account Settings.
2. Click on "Resend Verification Email."
   
   

Troubleshooting Verification Issues

If you are having difficulties receiving the verification email:

1. Check Your Spam Folder
   Sometimes, verification emails might be mistakenly marked as spam. Please check your spam or junk mailbox.
   
   
2. IT Restrictions
   If you are using a corporate email, check with your IT department to ensure there are no restrictions on receiving emails from the LottieFiles domain.
   
   
3. Multiple Accounts
    Verify if you have more than one account linked to the same email ID. If this is the case, keep only one account and remove the unwanted one, then request the verification again.

If you need further help, please email us at support@lottiefiles.com.