Billing for new team members
Immediate pro-rated charge:
When you add a new member to your workspace, you'll be billed immediately for a pro-rated amount. This is calculated as:
Monthly rate × Number of months remaining in your current annual plan
Example: If you add a member halfway through your annual plan with 6 months remaining, you'll pay for those 6 months upfront.
At renewal:
When your plan renews, all team members (including those added mid-cycle) will be charged for the full year ahead.
Reassigning seats:
If a team member leaves, you can reassign their seat to a new member at no additional cost—you're simply using the seat you've already paid for.
Need to adjust your team size?
- To change the number of team seats, follow the instructions in this article
- For assistance, contact our support team at support@lottiefiles.com