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Troubleshoot

Adobe AE Plugin

  • Why my animation is stuck on "rendering"?
  • How do I fix big yellow warning message in AE plugin?
  • Why does my images in the animation appear distorted when I try to export it using the After Effects plugin?
  • Why my compositions are not appearing in the plugin?
  • When I render my animation in the plugin it doesn't look like how I've designed it in After Effects

Adobe XD Plugin

  • Why are some of my private Lotties under My Lotties only displaying a grey Lottie logo?
  • Why does it say my Lottie cannot be imported into the artboard?
  • Why my animation is not displaying and getting a blank screen? [Mac only]
  • Why is my animation not displaying and I'm getting a blank screen? [Win only]
  • Why is there inconsistent padding between the plugin elements?
  • I can't install LottieFiles for Adobe XD plugin, there's an error "system is not compatible"

Figma Plugin

  • When I converted a Lottie as a GIF, it appears as a static image when added to Figma
  • Why is it taking some time to convert Lottie as a GIF?
  • Why there's a degradation in quality when inserting a Lottie as GIF?

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