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Setting Up SCIM Provisioning & Role Mapping

This guide explains how to enable SCIM (System for Cross-domain Identity Management) provisioning and configure role mapping in your LottieFiles Enterprise workspace.

Prerequisites

Before you begin, verify that:

  1. Your workspace is on the LottieFiles Enterprise plan (SCIM provisioning is only available on this plan)
  2. You have Workspace Owner or Admin permissions (required to enable and manage SCIM provisioning and role mapping)


Setup Instructions

Step 1: Connect Your Domain

If your domain is already connected, skip to Step 2.

  1. Navigate to Workspace Settings > Access & SSO Settings
  2. In the right panel, click + Add Domain if your domain isn't connected yet
  3. Enter your domain to initiate the connection
  4. You'll be redirected to the Integration page with step-by-step instructions specific to your Identity Provider (IdP), such as Okta or Azure AD
  5. Follow these instructions to complete your SSO setup

Step 2: Enable SCIM Provisioning

  1. Scroll to Login & Provisioning > SCIM Provisioning
  2. Toggle the switch to Enable SCIM provisioning


    Screenshot 2025-04-17 at 5.09.20 PM.png

Step 3: Configure Role Mapping

  1. After enabling SCIM Provisioning and Directory Sync, click the Role Mapping button
  2. You'll see a list of groups from your directory on the Role Mapping page

    Screenshot 2025-04-17 at 5.10.15 PM.png
  3. Select the groups you want to sync to LottieFiles
  4. Assign the appropriate role to each selected group

Example: If you have an "Admins" group in your directory, you can assign it Admin access in LottieFiles. Many organizations create a dedicated LottieFiles group in their directory and sync only that group for easier management.


Troubleshooting

Groups not appearing in role mapping:
See our article Missing Groups in Role Mapping for solutions.

Role mismatch issues:
Refer to Troubleshooting SCIM Provisioning Role Mismatch Issues for detailed troubleshooting steps.

Need Help?

Contact our support team at support@lottiefiles.com

To help us resolve your issue quickly, please include:

  • Affected user's email address
  • Expected role from your identity provider
  • Actual role assigned in the workspace (if any)
  • Screenshots or logs from your IdP showing role attributes
  • Whether the user was added before or after enabling SCIM
  • Any error messages received during provisioning
  • Confirmation of available seat allocation for the role