Can I get a refund if I cancel my subscription plan?

LottieFiles
LottieFiles
  • Updated

As stated under Iconscout Refund Policy:

  • You can get the full refund within 7 Business days from the purchase date, if and when, you didn’t get to use the service, that is, you haven't downloaded any assets. 
  • It is important that you send the refund request from the email address associated with your Iconscout account in order to authorize it.

Refunds for past transactions are not possible. For annual subscriptions, you should request a refund within 7 business days from the date of the subscription renewal.

Other refunds

  • You will be refunded in situations when you are charged incorrectly due to technical problems and in case of fraudulent payments.
  • You are not eligible for any refunds in cases when Iconscout terminates your account due to the breach of our Terms of service.
  • You can make a refund request over the mail, send us an email to support@iconscout.com.

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